Contact

Lilongwe, Malawi +265 999 201 886

Our Approach

Enterprise web and mobile platforms, systems integration and API management, with payment, messaging and identity infrastructure.

Enterprise Web and Mobile Platforms

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We build the systems institutions run daily - licensing, registries, case management, procurement, service delivery - with role-based access control and full audit history. Interfaces are designed for the range of devices and literacy levels actually in use, and the workflow mirrors how the work is really done rather than forcing staff to adapt to the software.

Systems Integration and Middleware

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We connect core banking, ERP, HR, billing and legacy government systems through event-driven middleware instead of rip-and-replace. Integrations are contract-first and versioned so an upstream change does not break downstream consumers, and messages are queued and retried so a temporarily unavailable system does not lose data.

API Design and Management

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We design and document APIs as products - versioned, secured, rate-limited and monitored - with a clear onboarding path for partners. Contracts are published before implementation so consumers can build in parallel, and deprecation follows an announced timeline rather than breaking integrations without notice.

Payment and Messaging Infrastructure

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We integrate mobile money, card, bank and USSD or SMS channels, and build around what actually goes wrong in production: timeouts, duplicate callbacks and partial settlements. Every transaction is idempotent and reconciled against the provider's own records, so finance can close the books without manual matching.

Workflow and Case Management

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We model approval chains, service standards and escalation paths as configurable workflow rather than hardcoded logic, so a policy change becomes a configuration change. Cases carry their full history, service levels are tracked and reported, and bottlenecks are visible to managers as they form.

Cloud Architecture and DevOps

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We deploy with infrastructure as code, CI/CD pipelines, observability and tested disaster recovery, across AWS, Azure, Cloudflare or on-premise where data residency requires it. Environments are reproducible, releases are rollback-safe, and monitoring is configured to raise an alert before users notice a problem